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Order Cancellation and Refund Policy

1) Refund for the order will be done if it is cancelled before 48 hours from the scheduled delivery time.

2) If the recipient doesn't receive the order on the committed day, we will refund the money.

3) In order to cancel the order, the customer has to cancel 48 hours prior to delivery time via phone or email.

4) We have the rights to amend cancellation and refund policies without any notice.

5) No modification or cancellation is accepted for same-day orders since they are processed and delivered immediately. For other orders, 48-hour notice before the scheduled delivery time is compulsory for cancellation. No cancellation is accepted once the 48-hour time window starts. In case the order is not processed before 48-hour by our system after receiving it, or not delivered to the addressee as scheduled, we will refund the order amount.

Cancellation can be made over the phone at +91 96193 45151 /+91 8459776279  or through an email to support@floresco.co.in.